Customer Service Representative
Leaps & Bounds Plumbing, Heating and Air – Lemoyne, PA
Are you friendly, organized, and ready to help customers feel taken care of? Leaps & Bounds Plumbing, Heating and Air is a fast-growing, family-owned HVAC & plumbing company serving Lemoyne, Camp Hill, Harrisburg, and surrounding areas. We’re looking for a Customer Service Representative (CSR) to join our office team part-time and be the welcoming voice of our company.
Position Details:
Hours: Rotating schedule, Monday–Friday, 5:00 PM - 8:00 PM, Weekend availability required
Location: Lemoyne, PA - Training to be on-site, remote after training**
Type: Part-time, remote
Hourly base of $12-$16/hour plus commissions*
Responsibilities:
Answer incoming calls and schedule appointments for HVAC & plumbing service and installations
Provide exceptional customer support and follow up on service requests
Assist with dispatching technicians and updating schedules
Process customer information and maintain accurate records
Support the office team with administrative tasks
Qualifications:
Strong communication and customer service skills
Organized, detail-oriented, and able to multitask
Basic computer skills (experience with scheduling software is a plus)
Previous customer service or office experience preferred
Positive attitude and team-player mentality
Why Work With Us:
Competitive pay with opportunities for growth
Supportive, family-oriented team environment
Be part of a growing local company making a big impact
Apply today and join a team that takes pride in delivering comfort and reliability to our customers!
Flexible work from home options available.
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