Job Description
Dispatcher Department: Campus Police & Security Services
Location: Metropolitan Campus
Reports To: Lieutenant
Recruitment Type: External/Internal
Requisition ID: req6930
Employment Type: Full-Time Support Staff
Union Position: Union
Work Schedule: Monday - Friday: 3:00 pm - 11:00 pm
Number of Openings: 1
Job Description: SUMMARY Receive and transmit radio or telephone communications to deploy personnel and/or equipment.
DUTIES AND RESPONSIBILITES Duties and responsibilities include but are not limited to:
- Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks.
- Monitors all audio and video surveillance equipment.
- Maintains radio and incident logs.
- Routes and records all telephone calls.
- Enters classified information into the computer.
- Prepare detailed reports.
- Operates information/parking/security booth.
- Performs other related duties as assigned.
REQUIRED QUALIFICATIONS: - High school diploma or GED
- Must have a valid State Identification
- Ability to work effectively in stressful situations
- Skills in keyboarding, basic grammar, basic math basic level word processing ( MS Word) and basic level spreadsheet applications ( MS Excel)
- Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
- Ability to work cooperatively and courteously with staff and the general public
- Ability to make rapid decisions
- Good verbal and written communication skills
- Must have sensitivity to respond appropriately to the needs of the community
PREFERRED QUALIFICATIONS: - Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and records
- Ability to be mentally alert at all times while on duty and to remain calm under stress
- Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
- Ability to work cooperatively and courteously with staff and the general public
- Communications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalent
WORKING CONDITIONS Candidates must pass a background check, physical examination, anddrug screening. Successful candidates must obtain the following certificationswithin 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCOcertification within 90 days of hire.
This is a Full-time (1199/SEIU) BargainingUnit Position, Grade 04. Full-time(1199/SEIU) bargaining unit employees at Cuyahoga Community College will beconsidered first for vacant positions. Target Hiring Rate: Minimum salary $39,380/annually Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Job Tags
Full time, Work at office, Monday to Friday