Busser Job SummaryThe Busser is responsible for cleaning and resetting tables after guests leave the restaurant, ensuring the restaurant is stocked with clean silverware, plates and glasses, supporting servers’ table service as directed by the servers and MOD, and maintaining the overall cleanliness of the restaurant and server stations.Busser Essential Duties & ResponsibilitiesMaintain a positive, high, well-balanced energy level throughout the entire shiftHave strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating mannerExhibit consistently dependable, reliable, punctual, and trustworthy conductProvide exemplary guest service on a consistent basisComplete any and all assigned cleaning duties, including stocking and organizationPerform all assigned side-work quickly and efficientlyProperly set up and break down stations before and after operating hoursClean and reset tables after guests leave the restaurantRemove dirty utensils and replenish, as neededEnsure the restaurant is stocked with clean silverware, plates, and glasswareKeep service stations cleanTake out trashBring bus tubs back to the kitchen when they are fullMove tables, chairs, and furniture to accommodate guests as neededBusser Specific Job Knowledge, Skill, and AbilityKnowledge of Teamwork and Toast POS systemAbility to read, write and speak the English language to interact with guests, the public, and coworkersProficient verbal communication skillsAbility to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environmentStrong interpersonal skills to provide overall guest satisfactionMust have strong knowledge of food menusMust have the ability to carry multiple plates at one time sometimes using a large tray and tray jackKnowledge of proper food handling requirementsKnowledge of bar and kitchen itemsBasic mathematical skillsKnowledge of daily maintenance and cleaning of venueMust have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.Qualification StandardsEducationHigh School Diploma or GED equivalent optionalExperienceMinimum of one year’s experience in a fast-paced restaurant/barAgeMust be at least 18 years old.Licenses or CertificatesServSafe CertificationABC Server PermitCPR certification and/or First Aid training preferredGroomingAll employees must wear the proper uniform and maintain a neat, clean, and well-groomed appearance in accordance with the Company’s grooming standards. This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.Physical Requirements/Working EnvironmentMust be able to work in an environment with constantly elevated temperaturesMust be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employeesMust be able to lift at least 50 lbs.OtherApplicants with additional language skills preferredCompensation $15.00/hour plus tips
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